Shipping policy

The following shipping terms apply to all orders placed on our website. You agree to this policy once you complete your purchase.

Processing Time

Orders are processed and shipped within 1–3 business days after payment confirmation. We do not process orders on weekends or public holidays. Temporary delays may occur during peak sales periods due to increased order volume.

Global Delivery

We ship to most countries worldwide. Standard international shipping takes 7–12 business days. Delivery times are estimates and may vary due to customs inspections, carrier delays, weather conditions and other external factors beyond our control.

Shipping Costs

Shipping fees are automatically calculated and clearly displayed at checkout based on your delivery address. There are no hidden fees or extra charges after payment.

Tracking Information

Once your order has shipped, a tracking number will be sent to your registered email. Tracking updates may be delayed during international transit, which does not affect delivery status.

Customs & Duties

Customers are responsible for all import taxes, duties and customs clearance fees imposed by your local government. We are not liable for packages detained, returned or charged by customs.

Lost or Damaged Shipments

Please inspect your items immediately upon delivery. If your order arrives damaged, missing or lost in transit, please contact our support team with photo evidence within 48 hours. Approved claims will receive a full refund or free replacement.

Address Accuracy

Please ensure your shipping address is correct before completing your order. No address changes can be made after shipment. We are not responsible for failed deliveries caused by incorrect or incomplete customer addresses.

Policy Rights

We reserve the right to refuse or suspend shipping services to remote or restricted regions. Any undeliverable orders will be fully refunded via the original payment method.

Last Updated: June 2026